At IQ Pro, we respect your privacy and your right to control your personal information. You may request full deletion of your personal data from our systems at any time.
How to request data deletion
To submit a data deletion request, please contact our support team by email.
Step 1. Send an email to: info@iqpro.ai
Step 2. Use the same email address that you used to register or make a purchase.
Step 3. Include the following details in your message:
The email address associated with your account
A clear request stating that you want all personal data permanently deleted
What happens next
Your request will be reviewed and processed within 7 business days. Once completed, you will receive a confirmation email. Data deletion is permanent and irreversible.
After deletion, you will no longer have access to:
IQ test results and certificates
Detailed reports and analytics
IQ Booster access, progress, or training history
Account login history
Important information about payments
All payments are processed via secure third-party payment providers. IQ Pro does not store full payment details, such as full card numbers or CVV codes. For record-keeping and compliance purposes, we may retain limited transaction data, such as:
Last 4 digits of the card number
Transaction date and time
Transaction ID
Payment provider reference
Additional notes
For security reasons, deletion requests must be sent from the email address linked to your account
If you have an active subscription, it will be automatically canceled as part of the deletion process
Some limited data may be retained only where legally required (e.g. accounting or fraud-prevention obligations)
We are committed to complying with applicable privacy regulations, including GDPR and other relevant data protection laws.
If you have any questions about this process, our support team will be happy to assist you.
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